Rated Care Connect

Privacy Policy

Privacy Policy

 

At RatedTechTools (“we”, “our”, or “us”), protecting your privacy is a top priority. This Privacy Policy explains how we collect, use, disclose, and protect the personal information you provide to us through our website rcc.ratedtechtools.com, including any forms, communications, or services offered on the site.

Please read this policy carefully to understand our practices. If you do not agree with the terms, you should not use our website or submit any personal information.


1. Information We Collect

We may collect several types of information from and about users of our site:

a. Personal Information You Provide

When you interact with our website, especially through forms or inquiries, you may provide:

  • Your name

  • Email address

  • Phone number

  • Company or organization name

  • Subject and message details

  • Any attachments or files you choose to submit

This information is voluntarily submitted when you:

  • Fill out a contact form

  • Subscribe to updates or newsletters

  • Request support or customer service

  • Respond to surveys or promotions

b. Automatically Collected Information

When you access the website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device type and operating system

  • Access dates and times

  • Referring and exit pages

  • Interaction and usage behavior

This is collected through cookies, server logs, and analytics tools for performance and security purposes.


2. How We Use Your Information

We use the collected information to:

  • Respond to inquiries and support requests

  • Provide the services and content you request

  • Personalize your experience on our site

  • Improve our website, features, and performance

  • Monitor and analyze usage trends

  • Send administrative communications

  • Maintain website security and prevent abuse

  • Comply with applicable laws and regulations

We do not use your personal data for marketing unless you opt-in.


3. Use of Contact Forms

When you submit a contact form:

  • Your data is stored securely and used only to respond to your inquiry

  • We do not share or sell this data to any third-party advertisers

  • We may retain a record of your submission for internal accountability and support purposes


4. Legal Bases for Processing

We process your personal data under the following legal grounds:

  • Your consent (e.g., when you fill out a form)

  • Contractual necessity (e.g., to deliver requested services)

  • Legal obligation (e.g., tax or regulatory requirements)

  • Legitimate interests (e.g., improving website functionality and security)


5. Cookies and Similar Technologies

We use cookies and related technologies for the following purposes:

  • Recognizing returning visitors

  • Storing your preferences

  • Analyzing website performance

  • Securing login or form sessions

  • Preventing spam and malicious activity

You can choose to disable cookies via your browser settings, but doing so may limit functionality.


6. Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share your data with trusted third parties, only as necessary to:

  • Host and maintain our website and database

  • Analyze usage patterns through analytics platforms

  • Communicate via email services (if opted-in)

  • Comply with legal, regulatory, or judicial obligations

All service providers are contractually bound to keep your data secure and confidential.


7. Data Security

We implement technical and organizational safeguards such as:

  • Secure HTTPS encryption

  • Server firewalls and intrusion detection

  • Access control and user verification

  • Regular software and plugin updates

While we strive to protect your data, no system is 100% secure. Use of our site is at your own risk.


8. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy. Retention periods vary depending on:

  • The type of data

  • Legal and contractual requirements

  • Ongoing business needs

When data is no longer needed, we delete or anonymize it.


9. Your Data Rights

You may have the right to:

  • Access the data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your personal information

  • Object to or restrict processing in certain situations

  • Withdraw consent (if applicable)

To exercise your rights, contact us at support@ratedtechtools.com. We will respond within 30 days.


10. Children’s Privacy

Our website is intended for users over the age of 18. We do not knowingly collect data from children. If we discover that a minor has submitted personal information, we will delete it immediately.


11. International Users

If you are accessing this website from outside Pakistan, please note that your data will be processed in accordance with Pakistani laws, which may differ from your jurisdiction. By using our site, you consent to this transfer and processing.


12. Changes to This Policy

We may update this Privacy Policy occasionally. When we do, we will revise the “Effective Date” at the top. We encourage users to review this page periodically to stay informed.


13. Contact Us

If you have any questions or concerns about this Privacy Policy or our handling of your data, please contact:

RatedTechTools / RCC Team
Email: support@ratedtechtools.com
Website: rcc.ratedtechtools.com

When you visit our website https://ratedcareconnect.com and use our services, you trust us with your personal information. This privacy notice aims to clearly explain what information we collect, how we use it, and what rights you have. If you disagree with any part of this notice, please discontinue use of our Services.

This privacy policy applies to all information collected through our website and any related services, contact forms, sales, marketing, or events (referred to collectively as the “Services”).


1. How Do We Use Your Information?

In short:
We process your information for legitimate business interests, contractual obligations, legal compliance, and with your consent.

We may use your personal information to:

  • Request feedback

  • Respond to inquiries

  • Manage user accounts

  • Deliver services

  • Improve site performance and user experience

  • Detect and prevent fraud or unauthorized activity

All usage is based on either your consent, our contractual obligations, legal compliance, or our legitimate interests.


2. Will Your Information Be Shared With Anyone?

In short:
We only share information with your consent, to comply with laws, provide you with services, protect your rights, or fulfill business obligations.

We may share data with:

  • Service providers (e.g. hosting, analytics, support)

  • Legal authorities if required

  • Business partners in the event of a merger or acquisition

We do not sell or rent your personal data for marketing.


3. Do We Use Cookies and Tracking Technologies?

In short:
Yes, we may use cookies, beacons, and similar technologies to improve your experience and analyze usage.

You can manage cookie settings via your browser or refer to our Cookie Policy for more information.


4. How Long Do We Keep Your Information?

In short:
We keep your information only as long as necessary for the purposes outlined in this policy, unless a longer retention period is required by law.

When no longer needed, your data is securely deleted or anonymized.


5. How Do We Keep Your Information Safe?

In short:
We implement appropriate technical and organizational safeguards to protect your data, but no system is 100% secure. Use our Services at your own risk and access them in a secure environment.


6. Do We Collect Information From Minors?

In short:
No. We do not knowingly collect or market to users under 18. If we become aware of any such data, we will delete it immediately. Contact us if you believe we have collected information from a minor.


7. What Are Your Privacy Rights?

In short:
You may request to review, update, or delete your personal data at any time. European users may also contact their data protection authority.

You may also disable cookies or request data deletion by emailing support@ratedtechtools.com.


8. Controls for Do-Not-Track Features

Some browsers include a Do-Not-Track (DNT) feature. There is no standard yet for recognizing these signals, so we currently do not respond to them.


9. California Privacy Rights

In short:
If you’re a California resident, you may request a summary of data shared with third parties for marketing, and request deletion of publicly posted content under California Civil Code Section 1798.83.

Send such requests to support@ratedtechtools.com and include your California residency status.


10. Do We Make Updates to This Privacy Policy?

In short:
Yes, we will update this privacy notice as necessary to stay compliant with laws. The latest version will always be available at https://ratedcareconnect.com/privacy-policy (or wherever you publish it).


11. How Can You Contact Us?

If you have questions about this policy, you may contact us:

RatedTechTools / RCC Team
📧 Email: support@ratedtechtools.com
🌐 Website: https://ratedcareconnect.com


12. How Can You Review, Update, or Delete Your Data?

To make a request regarding your personal data, email support@ratedtechtools.com. We will respond within 30 days.

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